It’s time for open enrollment – an opportunity to engage employees, promote retention and ultimately increase participation in valuable employee benefit options. The key to making open enrollment successful for everyone involved is communication. Yet, according to MetLife, only one-third of employees find their company’s benefits communications easy to understand.
Lack of information, misinformation or simply the wrong assumptions by workers can all add up to poor decision-making when it comes to employee benefits. An Employee Benefit News slideshow published earlier this year outlined the scary things that can happen when employees don’t understand the value of employee benefits. Here’s their list of scary things employees do with their benefits:
In the most recent ranking, Purchasing Power’s Customer Satisfaction Score hit an all-time high. Our 2015 Net Promoter Score (NPS) was 57, a 20 percent increase over our 2014 score. An NPS rating of 50+ is considered excellent.
The holiday season is just around the corner and Americans will be spending more on gift-giving this year. The National Retail Federation (NRF) expects retail sales in November and December (excluding autos, gas and restaurants) to increase a solid 3.6 percent to $655.8 billion – higher than the 10-year average of 2.5 percent and above the 7-year average of 3.4 percent since recovery began in 2009. Additionally, NRF is forecasting online sales to increase between 7 and 10 percent over last year to as much as $117 billion.
Christy DeFrain, VP of Sales and Account Management, is the featured speaker for the Employee Benefit News/Employee Benefit Advisor webinar on October 24 at 2 pm ET titled: